Learn to listen!

Working in a small business can be a little crazy. There is always a lot going on. Having to pay close attention to different aspects of the business, such as: customers, employees, vendors, operations, etc. can be a challenge, but rewarding. In order for these aspects to perform at their highest possible level, certain skills need to be used on a daily basis.Among these skills is listening. Listening is one of the many skills that help run a small business. All people that have made a small business work have this skill. Now, I know what you’re thinking, how is listening a skill? Everyone listens.The thing is, everyone hears, but are they really listening? Listening involves comprehending what you hear, not simply hearing. Because listening is a skill that needs to be practiced, I thought it would be helpful if I went over a few listening tips.

1.       Face the person you are talking to you. This forces you to look at the person, automatically making it easier to pay attention to what they are saying. It also helps you block out distractions.

2.       Respond to what the person is telling you. This helps you pay attention and comprehend what you are hearing because you have to actively respond. DO NOT murmur. So no “mhm” and “uh huh.” Try saying things like “Really” and “Interesting.” You can also ask questions to be an active member of the conversation.

3.       Focus on what the person is saying. Don’t worry how you are going to respond to what the person is saying. That can greatly distract you, and distractions lead to not listening.

4.       Do not interrupt the speaker. Wait for them to completely finish their thought and then respond. Even if the person is negatively criticizing you, wait for them to finish speaking and then defense yourself.

I hope you all will enjoy these tips to help you become better listeners! They can be use in the work place or at home. And remember, these tips will only help if you put them into practice.